Community Services - Northamptonshire Healthcare NHS Foundation Trust
Billing Road, Northampton, NN1 5BDReviews
Reviews
Recived good care and dealt with issues in an understanding & respectful way
I feel very let down by the care or lack therof. She has been under camHs for 18 months and still does not have help needed.
The speed in which calms got involves, the amount of people available to help diticiary theopist ecti.
My only issue is getting to see a pysthitrist as they only cover by post code and our post code has never been available.
She has stopped being quite as anxious, and has not selfharmed since the workshop but she has not had any major incident either.
Inconsistent - staff off sick & staff changes
Emergency situations were poorly managed. As a patient never felt anyone was listening.
She has received sympathetic service with no restriction on the numbers of sessions made available.
The only issues encountered were an initial reluctance to give an appointment (only then offered when issues exalated) and an unexpected change of counsellor.
Patience and understanding long awaited understanding.
My daughter's caencellor took time to get to know her and relax her. She looks forward to her visits now and is always extremely calm once her visit is over.
She has been given techniques to use when anxiety levels rise and uses them daily.
The only thing I would change is the initial visit.
Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl